System Drops Boxes

The palletizer may drop boxes during transport for several reasons. Review the following to identify and resolve the issue:

1. Environment and Clearance Check

• Verify that boxes are not colliding with any obstacles during transport.
• Ensure all vacuum cups make full contact with the box surface and are not hanging over the edges.

2. System Pressure and Vacuum Preparation

• Confirm system air pressure is set to approximately 80 PSI.
• Inspect vacuum cups for damage or wear and clean them thoroughly.

3. Box Surface Preparation

• Ensure box tops are smooth and free of dust, dirt, or debris to create a proper vacuum seal.
• Check for surface irregularities that may prevent adequate vacuum adhesion.

Additional Steps

• Reduce the Carry Speed and Carry Accel settings in the recipe.
• Confirm the pick point is centered on the box and aligned with the pick tool.
• Check that all vacuum cups are secure and not loose, as this can cause vacuum loss.
• Inspect the screens inside the vacuum cups for clogs.
• Verify the pick point is positioned low enough to press firmly against the box and create a proper seal.
• Check all airline connections on the pick tool for leaks or disconnections.
• If issues persist, consider upgrading to larger vacuum cups and vacuum generators.
• Refer to the System Faults While Carrying a Box article for additional troubleshooting.